We went through different re-direction techniques, like giving the mother a cup of tea and a cookie, or telling her that the family would "go home" tomorrow as a little white lie. These methods seemed to sooth the mother for mere moments though, but her mind was still racing and she was talking non-stop about different things. I asked the caller to reminisce with her mother about an old memory or story she likes to repeat to others. But this wasn't working either, so finally, I asked the caller to say good night to her mother and walk into another room. I was hoping that this would switch her mother's train of thought to self-sooth.
However, we had no such luck. The caller thanked me and said that she would probably have to sleep in her mother's room tonight to get her to sleep. I fely bad that I couldn't do more.
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